- OperatorNovatrix SRL
- Established2018
- GamesOver 6,000 titles
- Support24/7 live chat and email
General betting conditions
You must be legally entitled to use online gambling services in Australia and must meet all applicable age requirements before opening an account or placing a bet. Fastpay Casino may ask you to confirm your age, identity, location or other account information. You must provide information that is accurate, complete and kept up to date. An account must be used only by the person to whom it belongs.
You are responsible for protecting your login details and for all activity carried out through your account, unless you notify Fastpay Casino promptly that your account may have been accessed by someone else. Do not share your password, payment information or other security details with another person. You must not allow anyone else to place bets using your account or attempt to open more than one account where this is not permitted.
- Bets must be placed through the approved betting interface on the site.
- You must check your selected game, stake, bet type and other details before confirming a bet.
- A bet is generally treated as accepted only when confirmation is displayed or recorded in your account.
- You must not use the site for unlawful activity, fraud, money laundering or any attempt to manipulate a game or betting process.
- Fastpay Casino may refuse, cancel or review a bet where required by law, these rules, technical issues or responsible gambling controls.
Available games, bet types, minimum or maximum stakes and other conditions may vary. The information displayed on the relevant game or betting screen applies at the time you place a bet. You should review the available information before confirming your selection. If a rule is unclear, do not place the bet until you have obtained clarification through the available support channels.
You must not use automated systems, bots, scripts or other tools to place bets or interact with games unless expressly permitted. You must also not interfere with the site's operation, attempt to bypass security measures or exploit a technical fault. Activity that appears unusual, dishonest or inconsistent with these rules may be reviewed.
Bets, game results and settlement
You are responsible for reviewing each bet before it is submitted. Once a bet has been accepted, it may not be changed or cancelled unless the relevant game rules or applicable law allow this. A transaction record may be retained to confirm the details of an accepted bet, including the time, stake, game and outcome.
Game outcomes are determined by the applicable game system, published rules and recorded result. Where a game uses random outcomes, results are generated through the relevant technical process and are not influenced by personal preference, previous results or the amount staked. Each game may have its own rules concerning winning combinations, bonus features, rounds, ties, interrupted play and the treatment of incomplete sessions.
Settlement of bets
Bets are settled according to the rules shown for the relevant game or betting product. Any displayed return, win amount or balance adjustment is subject to verification and correction where there is an obvious error, technical malfunction, duplicated transaction or other valid reason. If a result is unavailable or a game is interrupted, Fastpay Casino may investigate the record and apply the outcome supported by the official system data.
- Check the game rules and paytable, where available, before placing a bet.
- Confirm that the correct stake and selection are shown.
- Wait for the bet or game round to finish before closing the page or leaving the site.
- Review your account history if you need to confirm a transaction or result.
- Contact support through the available site channels if a result or balance movement appears incorrect.
No outcome should be treated as guaranteed. Past results do not predict future results, and a winning result in one game does not increase the likelihood of a particular result in another. You should only stake money that you can afford to lose. Fastpay Casino does not represent that any player will achieve a particular result, return or level of success.
If you believe that a bet has been recorded incorrectly, keep any relevant information, such as the game name, approximate time and transaction details, and raise the matter through the available support process. Reviews may require checks of account records, game data and technical logs.
Payments, withdrawals and account balances
Payments and withdrawals are subject to the payment methods, verification requirements and account conditions made available on the site. You may be asked to verify your identity or the source of funds before funds can be added, withdrawn or returned. These checks help protect players and support compliance with applicable Australian laws and financial controls.
You must use a payment method that belongs to you or that you are authorised to use. Payments made using another person's card, account or financial instrument may be rejected, reversed or investigated. Fastpay Casino may delay a transaction while information is checked and may return funds to the original payment method where appropriate.
Account balances should be reviewed regularly. If you believe that a deposit, withdrawal, bet, prize or adjustment is missing or incorrect, notify Fastpay Casino as soon as possible and provide the relevant transaction details. A displayed balance may be corrected where it results from an obvious error, failed payment, chargeback, duplicate credit or other technical issue.
- Do not attempt to withdraw funds using false or misleading information.
- Do not reverse, dispute or charge back a legitimate payment without first raising the issue through the available support process.
- You may not transfer, sell or purchase an account or account balance.
- Funds connected with unlawful activity or a breach of these rules may be held or handled as required by law.
- Any applicable fees, processing conditions or transaction restrictions will be shown where relevant before a transaction is completed.
Fastpay Casino does not guarantee that every payment method will always be available. Banks, payment providers and other financial institutions may apply their own processing times, limits, fees or conditions. You are responsible for checking any charges that your bank or payment provider may impose. Payment processing may also be affected by weekends, public holidays, verification checks, system availability or information supplied by you.
You should not deposit more than you intend to use for entertainment. A deposit is not a guarantee of a return, and available funds should not be treated as income or as money that must be recovered through further play.
Promotions, fair play and responsible gambling
Promotions, rewards or special offers may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry dates, wagering or play requirements, maximum values and any restrictions that apply. You should read the full promotional terms before opting in or using an offer. If promotional terms conflict with these Betting Rules, the specific promotional terms may apply to that offer.
Only one person may use a promotional offer where the offer is limited to one player or one account. Fastpay Casino may remove a reward or adjust an account where an offer has been obtained through duplicate accounts, false information, collusion, automated activity or another form of abuse. An offer should never be treated as a reason to gamble beyond your planned budget.
Fair and responsible use
Fastpay Casino expects all players to use the site fairly and responsibly. You must not interfere with the operation of the site, use software or tools intended to obtain an unfair advantage, exploit a fault, or coordinate activity designed to distort a game or promotion. Suspected misuse may lead to a review, suspension or closure of an account in line with applicable rules and law.
- Set a personal budget before you start playing and do not exceed it.
- Take regular breaks and avoid chasing losses.
- Do not gamble when affected by alcohol, drugs, stress or financial pressure.
- Use available deposit, spending, session or account-control tools where offered.
- Consider self-exclusion or seek independent support if gambling is no longer enjoyable or controlled.
- Never borrow money or use essential household funds to gamble.
- Keep gambling separate from everyday financial commitments.
- Talk to someone you trust if you are concerned about your gambling.
If you have questions about a game, bet, account restriction or responsible gambling option, use the support channels available on the site before continuing. Fastpay Casino may apply account restrictions, verification measures or other safeguards where needed to support player protection, legal compliance or the integrity of the service.
These Betting Rules should be read together with the site's other legal information. Where a specific game, promotion or payment process includes additional conditions, those conditions may apply to the relevant activity. Fastpay Casino may update these rules when necessary. You should review the current version before using the site, particularly after an important change.
