Contact Fastpay Casino

If you need help with Fastpay Casino, email our support team at support@fastpaycasino.wtf. We aim to make it straightforward to get assistance with account questions, payments, technical issues and responsible gambling requests.

Fastpay Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 granted by the Comoros Autonomous Organisation of Financial Activities.

How to get in touch

For assistance, send your message to support@fastpaycasino.wtf. Please use the email address linked to your account where possible, as this can help the team understand and review your request more efficiently. Support will consider your question and provide relevant guidance based on the information available. Clear, accurate information can also reduce the need for follow-up messages.

To help us respond faster, include your account email or username, a short description of the issue and screenshots if relevant. Explain what happened, including any error message or transaction reference that may assist with checking the matter. Do not include your password or other sensitive security information in your message.

Account access, profile and verification questions

Deposit and withdrawal queries

Questions about bonus terms and conditions

Technical problems, errors or website issues

Responsible gambling requests, including requests for help managing your play

Please send one clear message for each issue and reply to the existing email thread if support asks for more information. Responses are usually provided within 24 hours, although some requests may take longer when additional checks or information are needed. Requests involving account security, identity verification or payment information may require careful review before a response can be completed.