- OperatorNovatrix SRL
- Established2018
- GamesOver 6,000 titles
- Support24/7 live chat and email
How the Fastpay Casino VIP program works
You enter the VIP program automatically at registration, so there is no separate application to complete. The scheme has 10 levels, starting at Level 1 and progressing through to Level 10. Each level can bring different rewards, including free spins, reload offers and cashback.
The program is designed for regular players, but the exact requirements for moving between levels are not part of the available VIP terms. What you can see clearly is the reward structure attached to each level. As you move higher, the Saturday free-spin allocation rises, while the VIP reload rewards become more valuable.
Automatic enrolment starts at registration
You do not need to opt in separately. Registering places you in the 10-level VIP program, with member rewards becoming available according to your level.
For Casino Fastpay players, the VIP program sits alongside the regular promotions. That means your member rewards may include a VIP-specific offer as well as other promotions shown in your account. Always check which reward you are activating before you claim it, as wagering and cashout rules can differ.
VIP levels and the rewards attached to each one
The clearest level-based benefit is the Saturday free-spin reward. Level 1 does not have a Saturday allocation shown in the reward schedule. From Level 2 onwards, the number of spins increases at each step and reaches 500 free spins at Level 10.
| VIP level | Saturday reward | Timing and condition |
|---|---|---|
| Level 2 | 15 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 3 | 25 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 4 | 35 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 5 | 45 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 6 | 55 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 7 | 75 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 8 | 100 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 9 | 150 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
| Level 10 | 500 free spins | Saturday at 10 AM UTC; at least 100 EUR in bets during the previous 6 days |
These Saturday spins carry 10× wagering on the bonus. The maximum cashout is determined by VIP level, so the reward is not identical for every member. The spins are available to VIP players who have placed at least 100 EUR in bets during the six days before the Saturday reward.
There is also a separate VIP reload reward that scales with your level. At Levels 2 to 7, the reward is delivered as free spins. Levels 8 to 10 change to euro-denominated bonuses.
| VIP level | Reload reward |
|---|---|
| Level 2 | 20 free spins |
| Level 3 | 50 free spins |
| Level 4 | 100 free spins |
| Level 5 | 150 free spins |
| Level 6 | 200 free spins |
| Level 7 | 300 free spins |
| Level 8 | 150 EUR bonus |
| Level 9 | 1,000 EUR bonus |
| Level 10 | 2,500 EUR bonus |
Saturday VIP free spins: timing, wagering and cashout rules
The Saturday reward is easy to plan around. It is released every Saturday at 10 AM UTC, and you need at least 100 EUR in bets during the previous six days to qualify. The number of spins depends on your VIP level, from 15 at Level 2 to 500 at Level 10.
- Be enrolled in the VIP program.
- Reach at least Level 2 for a Saturday free-spin allocation.
- Place bets totalling at least 100 EUR during the previous six days.
- Check the reward around Saturday at 10 AM UTC.
- Complete the 10× wagering attached to the bonus before attempting to withdraw related winnings.
The wagering rule is calculated at 10 times the bonus. For example, if a reward created $20 worth of bonus value, the associated wagering figure would be $200. That example explains the maths only; the actual cashout limit depends on the VIP level.
Plan around the six-day betting window
If you want the Saturday reward, keep the six-day condition in mind rather than waiting until Saturday itself. The qualifying activity must take place in the previous six days.
VIP cashback and when it becomes available
Weekly cashback becomes available from the Panda Skater VIP level and above. The offer pays 10% every Friday, provided you have recorded at least 100 EUR in losses to qualify.
Cashback has its own wagering requirement, and that requirement is set by VIP level. It can reach up to 60×, so the reward may require substantially more play before its related funds can be withdrawn. For instance, a $10 cashback amount at a 60× requirement would create $600 in wagering.
| Feature | Rule |
|---|---|
| Cashback rate | 10% |
| Payment day | Every Friday |
| Starting level | Panda Skater |
| Minimum qualifying loss | 100 EUR |
| Wagering | Determined by VIP level, up to 60× |
Cashback is intended as a promotional reward, not a way to remove the financial risk of gambling. Set a budget before playing and treat any cashback as conditional bonus value rather than guaranteed cash.
VIP withdrawal benefits and account support
VIP players receive faster withdrawal times and increased withdrawal limits. A personal account manager is also available for VIP members, giving you a direct support contact as your account develops.
For standard Australian-dollar withdrawals, the stated account limits are $7,500 per day and $75,000 per month, with a $4,000 per-transaction cashout cap. VIP members can receive increased limits, so the amount available to your account may depend on your VIP status.
Before a first withdrawal is approved, you must provide an ID document and a copy of the card used for the deposit. The casino dispatches approved payments from its side within minutes, while total processing can take up to three days. VIP status can improve withdrawal speed, but the payment method and verification process still matter.
- Cards accept Australian-dollar withdrawals from $50 to $4,000 and process them in 1-3 business days.
- Bank transfers handle $200 to $6,000 per transaction and process in 3-5 business days.
- E-wallets accept $30 to $6,000 per transaction, with processing from instant to 24 hours.
- The Australian-dollar daily withdrawal limit is $7,500.
- The Australian-dollar monthly withdrawal limit is $75,000.
How VIP rewards work alongside other promotions
The VIP program runs alongside other casino promotions, including reloads, tournaments and Games Online. You may also see a Deposit Bonus or Free Spins offer in your account, but each promotion has its own terms. A Promo Code is only useful when it matches the specific offer you want to claim.
The key point is to avoid treating several rewards as one combined balance. Read the wagering figure, qualifying deposit or betting condition and cashout rule for the particular promotion before activation. This is especially important where one reward has a 10× requirement and another has a higher multiplier.
An active bonus can pause withdrawals
Winnings cannot be withdrawn while an active bonus is running. You must complete the wagering or cancel the active bonus first. Multiple accounts and consecutive free bonuses without a deposit in between are also prohibited.
Slots contribute 100% towards wagering. Video poker, jackpot games, live games and table games contribute 0%. That difference matters when you are working through any VIP-related bonus requirement.
Using the VIP program on mobile
The mobile platform is fully optimised for smartphones and tablets. You can register, complete verification, activate bonuses and access the available games and promotions from a mobile device.
- Register your account
Create an account and accept the Privacy Policy and Terms and Conditions. Players must be at least 18.
- Enter the VIP program
Enrolment is automatic after registration, so your VIP membership begins without a separate sign-up.
- Check your reward status
Review your current level and any available Saturday, reload or cashback rewards in your account.
- Read the individual terms
Confirm the betting, wagering, timing and cashout conditions before activating a reward.
- Contact support if needed
Live chat and email support operate 24/7. Live chat has an average response time of two minutes.
The sign-in process requires confirmation that you are outside Australia. Make sure your use of the service follows the applicable rules for your location.
A practical checklist for managing your VIP rewards
The VIP program has several moving parts, so a simple checklist can keep things tidy. This is the part most people skip, honestly, and it helps prevent activating a reward without meeting its conditions.
- Confirm your current VIP level before expecting a Saturday reward.
- Track whether you have placed at least 100 EUR in bets during the previous six days.
- Check the 10× wagering rule on Saturday free spins.
- Review the cashback threshold of 100 EUR in losses from Panda Skater level upward.
- Check the VIP-level wagering multiplier on cashback, which can reach 60×.
- Remember that slots count fully towards wagering, while live and table games do not.
- Keep ID and deposit-card documents ready for withdrawal verification.
- Use only one account and make a deposit between free-bonus claims.
Play for entertainment and set a spending limit before you start. VIP rewards can add value to regular play, but they do not change the fact that gambling involves real financial risk.
VIP Program: your questions
How many levels are in the Fastpay Casino VIP program?
There are 10 VIP levels. Players are enrolled automatically when they register.
What are the Saturday VIP free spins?
Saturday rewards range from 15 free spins at Level 2 to 500 free spins at Level 10. They are released every Saturday at 10 AM UTC, with 10× wagering on the bonus.
How do I qualify for the Saturday free spins?
You need to be a VIP player and place bets totalling at least 100 EUR during the previous six days. The number of spins depends on your VIP level.
When does VIP cashback start?
Weekly 10% cashback is available from the Panda Skater VIP level and above. You need a minimum loss of 100 EUR to qualify, and wagering is set by VIP level up to 60×.
Do VIP members receive a personal account manager?
Yes. A personal account manager is available for VIP players.
Can VIP players receive faster withdrawals?
Yes. VIP players receive faster withdrawal times and increased withdrawal limits. Identity and deposit-card checks are required before a first withdrawal is approved.
What is the highest VIP reload reward?
The Level 10 VIP reload reward is a 2,500 EUR bonus. The reload schedule starts with free spins at Level 2 and changes to euro-denominated bonuses from Level 8.
Can I withdraw while a VIP bonus is active?
No. You must complete the applicable wagering or cancel the active bonus before withdrawing winnings connected with it.
